Got an email from Y Combinator (YC) today which said that our application has been rejected. We are still working on building Geedesk and hopefully getting rejected by YC will not affect our growth.
October has been an interesting month for our product team as we have been working extra hard to launch new features in Geedesk.
Following are the list of new features that we have deployed to Geedesk this month.
View VIP Alerts
See resolved by in resolved tickets
See deleted by in deleted tickets
Ticket transition/flow details
Create support tickets
Please feel free to get in touch with us in case of any questions at email@example.com.
With the new keyboard shortcuts in Geedesk you will now find working with tickets much more easier. Our power users like operators and front office executives will find it helpful to work with Geedesk. You can now navigate across Geedesk with keyboard shortcuts and also update tickets with simple key combinations.