Why hotels need a complaint management software

hotel guest complaints

Managing guest complaints and requests effectively is very important for hotels as it depends on the guests being happy or unhappy. If the guest is happy he is going to become a loyal customer. If not he is going to become an irritated netizen who is going to post negative reviews in every website which will remain visible for ever.

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Geedesk Cyber Monday 2017 Offer

geedesk cyber monday 2017

All sign ups from 21, November 2017 to 27 November 2017 midnight will get an additional six months of subscription free.

This means that if you sign up for Geedesk till 27 November 2017 and decide to start the billing under annual plan, then your first year billing cycle would be for 18 months at the cost of 12 months.

You can reach out to us at sales@geedesk.com in case you have any questions and we will be more than happy to help you.

 

Why hotels should adopt cloud

cloud service providers

According to a survey conducted by hospitalitytech.com, 22% of the hotels in 2015, were already planning to migrate to the cloud from on-premises technology in the next 18 months. A new and updated report from 2017 reveals that cloud-based systems aren’t a priority for majority of hotels anymore, because they have already moved to the cloud. In fact, cloud technology is no longer a strategic goal for hotels, it’s now an operating standard.

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Why we built GeeNet?

geedesk internal testing tool geenet

What is GeeNet?

GeeNet is a tool that we use internally to record and document test cases before every pre-prod and prod deployments. With GeeNet our dev team and testing work collaboratively in testing every new feature and bug fixes.

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New Reports in Geedesk Property Dashboard

geedesk property dashboard

What is Geedesk Property Dashboard?

Property Dashboard in Geedesk helps you to track, monitor and analyse the performance of all your properties on a single dashboard.

To put things in perspective let us imagine that you have Geedesk running on multiple properties in the same city or different geographical location. In this scenario it might be difficult for the corporate office to monitor, track and analyse each and every property and their performance. Geedesk’s property dashboard makes it easier.

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