Launched Geetables

lanching new software Geetables

 

I’m excited to announce that today we have launched Geetables. Geetables is a cloud based table reservation software for restaurants of all sizes.

Following are some of the key features of Geetables:

  • 100% on the cloud and hence does not require any expensive hardware or software to run.
  • Built in customer feedback form to collect and store feedback.
  • SMS and Email alert to customers upon table reservation.
  • Maintain customer profiles and identify repeat customers easily.

If you are a restaurant or a hotel and are interested to know more about  Geetables please send us an email at sales@geedesk.com and we will reach out to you.

Analytics in Geedesk

Analytics in Geedesk is a 360 degree detailed analytical report that helps hotels in identifying the areas of major problems or focus in terms of guest complaints or service requests.

It helps hotels in understanding the top complaints and service requests at any given period.

geedesk analytics feature

Launch Details

Rollout pace:

Full rollout

Impact:

All users

Action:

Change management suggested/FYI

Schedule tickets in Geedesk [New Feature]

Users in Geedesk can not schedule tickets. This means if you can now create a ticket in Geedesk at 10 am and it can be assigned to the right person at 7 pm.

This can be highly useful in scenarios where a guest at 10 am asks for some services to be delivered to his room in the evening at 5 pm. Instead of noting it down manually, employees can not schedule the ticket in Geedesk and Geedesk would automatically assign it to the right employee at 5pm.

Users can schedule tickets by clicking on the create ticket icon besides the search box in Geedesk.

geedesk schedule tickets

Launch Details

Rollout pace:

Full rollout

Impact:

Managers, Admins, Operators

Action:

Change management suggested/FYI