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In: software for hotels and resorts

email marketing

Does email marketing still make sense?

With the advent of social media we often talk about email dying a slow death. But this is just media propaganda. Email is only becoming stronger, robust and omnipresent. In today’s scenario marketing initiatives on social media could end up being very expensive and the results are often not guaranteed and at times marketers miss the target audience by a huge margin. Though social media marketing is a subset of a potent digital marketing strategy it is important to understand that these platforms have their own limitations. The chances of getting in front of the right target audience and making them take an action is becoming more and more difficult, not to mention a change in the platform algorithm could turn your digital marketing strategy topsy turvy.

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geedesk property dashboard

Property dashboard is helpful in monitoring the performance of all your properties from the single dashboard in realtime. We understand that at times logging into property dashboard might be time consuming for you as a user. To address this we have now launched single sign on (sso) with Geedesk. Now any account that has an active property dashboard account can easily view their property dashboard from the settings on the top right hand side. This negates the need to login into property dashboard everytime.

Launch Details

Rollout pace:
Full rollout

Impact:
All end users

Action:
Change management suggested/FYI

More Information
Property dashboard

geedesk explore tickets

Last week we launched Explore Tickets in Geedesk. You can find the new option under the Home menu on the side bar. Explore tickets can be viewed by admins, managers, operators and other employees.

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lanching new software Geesurvey

I’m excited to announce that today we have launched our second software called Geesurvey.

Geesurvey is a cloud based guest feedback and survey software for hotels. It helps you automate and digitise your guest feedbacks and surveys.

Geesurvey is 100% on the cloud and is 100% customisable to fit your needs and requirements.

Following are the benefits of Geesurvey:

  • 100% on the cloud and hence does not require any expensive hardware or software to run.
  • Customise your own feedback form.
  • Supports multiple feedback forms.
  • Supports integration with your hotel or property management software for easy feedback collection.

If you are a hotel or a resort and are interested in trying out Geesurvey please send us an email at sales@geedesk.com and we will be more than happy to offer Geesurvey with absolutely free for 30 days.

guest calls front office image

The problem with manual logs

Hotels have a process of maintaining manual call logs for every call that gets made by the guests. They follow this process to maintain  records of all the incoming guest calls. This manual log then helps the employees to track and monitor the guest complaints and requests as they progress. Now though this appears to be a pretty straight forward process in reality that’s not the case.

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