Importance of regular maintenance in Hotels

As we have discussed in earlier articles, the level of service offered to the guests directly impacts the NPS score. A better service and a positive NPS are directly proportional to each other.

A well maintained property positively impacts the guest satisfaction levels and helps hotels in offering a great overall experience to the guests.

Maintenance as we know it – is an effort to keep a physical asset or equipment in a good condition or restore it to a preexisting condition such that the lifetime of the equipment is elongated.

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Launched Geetables

lanching new software Geetables

 

I’m excited to announce that today we have launched Geetables. Geetables is a cloud based table reservation software for restaurants of all sizes.

Following are some of the key features of Geetables:

  • 100% on the cloud and hence does not require any expensive hardware or software to run.
  • Built in customer feedback form to collect and store feedback.
  • SMS and Email alert to customers upon table reservation.
  • Maintain customer profiles and identify repeat customers easily.

If you are a restaurant or a hotel and are interested to know more about  Geetables please send us an email at sales@geedesk.com and we will reach out to you.

A peep into the hospitality sector in India

The World Economic Forum ranks India as the 40th most favored destination for tourists out of 185 countries – in its Travel and Tourism Competitiveness report 2017. Similarly, according to a research by World Travel and Tourism Council (WTTC), India has been one of the most favorite tourist destinations since 2009.

This has made travel, tourism and hospitality as one of the most lucrative sectors among the top 10 sectors in India to attract high Foreign Direct Investment (FDI).

Between 2000 and 2018, an estimated US$12 billion has been pumped into India as FDI by international hotel chains – as per sector report by the Department of Promotion of Industry and Internal Trade (DPIIT).

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